Legal

Privacy Policy

How we collect, use and protect your information.

This page is maintained by Yafesi Engineering Works Limited to answer common privacy questions about our website and services. It is not legal advice. Please contact us if you need further information.

Overview

Your privacy matters

Yafesi Engineering Works Limited (“Yafesi”, “we”, “us” or “our") respects your privacy. This Privacy Policy describes how we handle personal information collected through our website at yafesiengineering.co.ug and related services.

What we collect

Information we may collect

  • Contact details — name, email address, phone number and company name when you reach out via email, phone or our contact channels.
  • Project inquiries — details you provide about a construction project, tender or quotation request.
  • Technical data — IP address, browser type, device information and pages visited, collected automatically through standard web logs and analytics tools.
  • Cookies and similar technologies — small data files used to improve website functionality and understand how visitors use our site.
How we use it

Use of your information

  • To respond to enquiries, provide quotes and manage project communications.
  • To process payments where you choose to pay through our payment partner.
  • To improve our website, services and customer experience.
  • To comply with legal obligations and protect our legitimate business interests.
Payment processing

Payments through Pesapal

Online payments are processed by Pesapal, a third-party payment services provider. When you make a payment, your transaction details are handled by Pesapal under their own privacy and security terms. We do not store your full card or mobile-money credentials on our servers.

Sharing

How we share information

We do not sell personal information. We may share information with trusted service providers (such as payment processors, hosting providers and analytics services) solely to operate our business and website, and only under appropriate confidentiality and security arrangements.

Retention

How long we keep information

We keep personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and project-record requirements. When no longer needed, we securely delete or anonymise it.

Your rights

Your choices and rights

You may ask to access, correct or delete the personal information we hold about you, or object to certain uses. To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.

Security

Security measures

We use commercially reasonable technical and organisational measures to protect the information we collect. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Updates

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date below.

Contact

Contact us

If you have questions about this Privacy Policy or how we handle your information, please email us at info@yafesiengineering.co.ug or call 0788 471990 / 0704 175318.

Effective date: 4 August 2026